Our principal dentist Dr Vincent Wan has been featured in Australasian Dentist magazine for his work in orthodontic aligner treatment. Read the full case study to learn about the results he achieved for his patient.

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Health Funds & HICAPS Claiming

Health Funds Brisbane CBD - HICAPS On-The-Spot Claiming

We accept all major Australian health funds with HICAPS on-the-spot claiming — no paperwork, no waiting. As a preferred provider for HCF, nib, CBHS, Bupa, Medibank Private, Australian Unity, and Smile.com.au, eligible members often pay $0 gap on their annual checkup and clean.

22 Funds Accepted
HICAPS On-The-Spot
Preferred Provider
Often $0 Gap

We Accept All Major Australian Health Funds

Central Brisbane Dental processes health fund claims on the spot via HICAPS — no paperwork, no waiting, no out-of-pocket surprises. We accept every registered Australian health fund.

Sources & related:HICAPS
HICAPS On-The-Spot

Claim at the Chair

HICAPS is connected directly to every registered health fund in Australia. We swipe your card, your rebate is deducted instantly, and you only pay any remaining gap — right at the reception desk, before you leave.

  • All funds accepted via HICAPS terminal
  • Rebate deducted instantly at time of payment
  • No claim forms, no reimbursement wait
  • Itemised quote provided before any treatment
Preferred Provider

More Back With Select Funds

As a preferred provider for HCF, nib, CBHS, Australian Unity, Bupa, Medibank Private, and Smile.com.au, our patients with these funds receive a higher rebate — often meaning $0 gap on preventive treatments like checkups and cleans.

  • $0 gap on eligible checkup & clean
  • Higher rebates than non-preferred providers
  • HICAPS claim processed immediately on site
  • Written quotes with ADA item numbers provided

Health Funds We Accept

21 Items
HICAPSSACMSmile.com.auTravel InsuranceAIA Health InsuranceAustralian Unity Health InsuranceBudget Direct Health InsuranceBupa Health InsuranceCBHS Health FundDefence HealthFrank Health InsuranceGMHBA Health InsuranceHCF Health InsuranceHealth Care Insurancehealth.com.auMedibank PrivatemyOwn Health Insurancenib Health InsuranceOnemedifundPeoplecare Health InsuranceRBHS

Government Schemes

Department of Veterans AffairsMedicare Child Dental Benefits Schedule

Not sure which health fund you have? We accept all major Australian health funds with HICAPS claiming.

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How Health Fund Claiming Works

We handle the claim for you. All you need to bring is your health fund membership card — or your digital card on your phone.

Step 1

Bring Your Card

Present your private health fund membership card at reception — physical card, digital card, or mobile app all work. If you're not sure of your fund or cover level, our team can look up your entitlements on the spot.

  • Physical card, digital card, or phone app
  • Cover level checked before treatment
  • Itemised written quote provided upfront
Step 2

We Process the Claim

After your appointment, we swipe your card through the HICAPS terminal. Your fund receives the claim electronically and returns the rebate amount in seconds — no paperwork, no waiting days for reimbursement.

  • Card swiped through HICAPS at reception
  • Rebate processed in seconds
  • No forms to fill in or post
Sources & related:HICAPS
Step 3

Pay Only the Gap

Your fund's rebate is deducted automatically. If your policy covers the full cost of treatment, you pay nothing. If there's a remaining gap, you pay that at reception by card or cash — and we provide a full itemised receipt.

  • Rebate deducted from your total automatically
  • $0 gap on many preventive treatments
  • Full itemised receipt issued on the day
Sources & related:Checkup & Clean

What "Preferred Provider" Actually Means

Preferred provider status is a formal agreement between a dental practice and a health fund. It means our patients with those funds receive a higher benefit — not a marketing claim.

Central Brisbane Dental preferred provider health funds

A non-preferred provider dentist bills your fund at the standard rate — you receive the standard benefit and pay whatever gap remains. As a preferred provider, we have agreed to work within the fund's benefit limits for core preventive treatments, which typically means $0 gap for things like checkups, cleans, and x-rays.

Sources & related:HCFnibCBHS

This matters most for your regular checkup and clean. With HCF, nib, CBHS, Australian Unity, Bupa, Medibank Private, and Smile.com.au, most eligible members receive 100% back on their annual preventive visit — no out-of-pocket cost at all.

Our Preferred Provider Funds:

  • HCF — 100% back on preventive care for eligible members
  • nib — No-gap checkup & clean for most extras policies
  • CBHS — Preferred provider for CBHS Health Fund members
  • Australian Unity — Reduced or zero gap on preventive treatments
  • Bupa — Preferred access for Bupa Dental members
  • Medibank Private — Higher rebates on general dental services
  • Smile.com.au — Capped fees for Smile dental cover members

Preferred Provider For

HCF Health Insurancenib Health InsuranceCBHS Health FundAustralian UnityBupa Health InsuranceMedibank PrivateSmile.com.au

+15 more funds accepted

Government Dental Schemes

In addition to private health funds, we participate in two government-funded dental programs — the Child Dental Benefits Schedule and the Department of Veterans' Affairs dental program.

Medicare CDBS

Child Dental Benefits Schedule

Eligible children aged 2–17 can access up to $1,158 in bulk-billed dental care over a 2-year benefit period under Medicare's Child Dental Benefits Schedule. This covers routine services — no out-of-pocket cost for eligible families.

  • Children aged 2–17 eligible for Medicare
  • Up to $1,158 over 2 years, bulk billed
  • Covers exams, x-rays, cleans, fillings, extractions
  • Eligibility confirmed at reception — no forms needed
DVA Gold & White Card

Department of Veterans' Affairs

We welcome DVA Gold and White Card holders. Most routine and restorative dental treatments — including examinations, x-rays, fillings, and dentures — can be performed without prior DVA approval for Gold Card holders.

  • DVA Gold Card — most treatments approved automatically
  • DVA White Card — covers accepted disability conditions
  • Exam, x-rays, fillings, extractions, dentures covered
  • Prior approval required for implants, crowns, surgical work
Sources & related:DVAServices Australia: DVA

Health Fund FAQs

Common questions about using your health fund at Central Brisbane Dental.

Not Sure What You're Covered For?

Call us on (07) 3221 8816 and we'll run a HICAPS eligibility check before your appointment — no surprises at checkout.

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